While we do hope you will be delighted with your order, we understand that sometimes you are not completely satisfied. Please contact us at firstname.lastname@example.org for returns information. Refunds or exchanges do not include shipping costs.
Items must be returned within 14 days of receipt and we will gladly offer an exchange, a refund or a credit note. Please pack items securely and use registered delivery. Please make sure you keep your registered delivery receipt as we cannot accept liability for goods lost or damaged in transit.
If you have any other questions regarding delivery or returns please call Rory Dobner on +44 (0)20 74318896